We sincerely hope you are satisfied with your purchases. However, if you dislike or if an unwanted item was delivered, we either offer a refund or an exchange of products. Do take note that the abovementioned is only valid if the original packaging is unused and not damaged. Furthermore, return of items is only valid for Singapore customers. Please be mindful that we reserve the right to refuse return of items when they do not meet the conditions that we have set out.

For return items, the package must be sealed properly with your name and order details. We highly recommend the package to be returned via tracked mail as we will not be responsible for the lost of item during transit.

All successfully returned items will be credited to the account used to originally purchase the items once the items are received by us.

Security

TheWatchSociety employs the top physical, electronic, and administrative safety measures that meet or exceed current federal standards to protect you. While we are concerned with safeguarding your information. Unfortunately, no security system or method of transmission over the Internet is 100% secure,. Thus, we cannot guarantee the security of our servers. Take your own precautions as well to further protect yourself during such transactions.